Privacy Policy

Nexus Tax Accountants is committed to protecting your privacy and ensuring that any personal information you provide to us is handled securely, responsibly, and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We may collect personal information such as your name, contact details, date of birth, Tax File Number (TFN), business details, and other relevant financial information necessary for us to provide accounting, taxation, and advisory services. Information may be collected directly from you through forms, meetings, phone calls, emails, or our website, as well as from authorised third parties where you have given consent.

2. Use of Personal Information

Your personal information is used primarily to:

• Provide taxation, accounting, and related professional services;
• Communicate with you about our services and respond to your enquiries;
• Comply with legal and regulatory obligations; and
• Improve our website, services, and client experience.

We will not use your personal information for any purpose unrelated to these functions without your consent, unless required or authorised by law.

3. Disclosure of Personal Information

We may share your personal information with:

• The Australian Taxation Office (ATO) and other government or regulatory authorities when required by law;
• Our professional advisers, contractors, or service providers (e.g., IT support, auditors, cloud accounting platforms) who assist us in our business operations;
• Other parties with your explicit consent.

All third parties engaged by us are required to comply with strict confidentiality and privacy obligations.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data may be stored in electronic or paper form, secured through firewalls, password protection, and encrypted systems.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out of date. Requests for access or correction should be directed to our Privacy Officer via the contact details provided below.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage statistics. You can adjust your browser settings to refuse cookies, but some website features may not function properly without them.

7. Links to External Websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

8. Changes to This Policy

Nexus Tax Accountants may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The most recent version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us below. We will respond to all privacy-related enquiries within a reasonable timeframe.