Nexus Tax Accountants
and related entities (NTA, us, we) is committed to keeping your Personal
Information private. The Privacy Act 1988
(Cth) regulates the way in which we collect and
use your Personal Information as well as the circumstances under which we might
provide information to third parties. We comply with the National Privacy
Principles in that regard.
This Privacy Policy is
designed to assist you in understanding how we collect and use your Personal
Information in connection with our business and the
marketing of our services and to assist you in making informed decisions when
using our site and our products and services and the sites of our advertisers.
We collect “Personal
Information” either directly from you or via our website. “Personal
Information” is information that could identify you as an individual, or from
which your identity could be reasonably ascertained. The Personal Information
that we collect depends on the accounting, audit, taxation and other business
services that we undertake.
We collect Personal Information from the following;
● Clients and their staff;
● Our suppliers and their staff;
● Employees including potential employees;
● Individuals who come into contact with the firm
Examples of information
that is collected are name, address, date of birth, gender, marital status,
occupation, your contact details and the details of other persons that you
might give to us. It also includes information from conversations and material
provided by third parties.
When you use our
website, information is also collected but that information is only information
that you enter in to the system.
We collect Personal Information to:
● Provide the most appropriate services to you;
● To tell you about products and services that may be offered by NTA. You are able to opt out of this service by contacting us on email at info@nexusbp.com
● To comply with our legal obligations as auditors and accountants.
We will use the
information for the principle purpose for which it is provided but also for
secondary purposes detailed above.
As the only information
that we collect is collected from you or entered by you into our website, we
assume that all of your Personal Information is
correct. We will use the information that is provided by you but we have no
means to check, nor will we check the accuracy of the information that you may
provide about yourself or other persons.
We do not provide your Personal Information unless;
you consent to disclosure or;
● it is necessary in order that the services or purposes detailed in this policy can be carried out. This disclosure includes to other persons who assist in the delivery of services.
In the event that we allow Personal
Information to be able to be accessed by third parties for organisational purposes
such as computer hosting, we will require those organisations to sign
confidentiality agreements.
From time to time it
may be that you provide us with information about third parties. The same
privacy considerations will apply to this information as if it was your own
Personal Information. When we receive this information
we will assume that you are authorised to provide it to us. If requested you
must notify the person that you have provided their information to us.
The use of our website
may involve the use of cookies. A cookie is a data file that a
website transfers to your hard drive to allow the website to track the
pages that you have visited. A cookie only contains information you supply and
it cannot access information from your system.
We will use this information for the purposes of optimizing the
effectiveness of our web services. No personal data is collected by these
cookies.
We may use your
Personal Information to offer you Services we believe may be of interest to
you, but we will not do so if you tell us not to.
We won’t sell your
Personal Information to other organisations. We may exchange your Personal
Information between companies within our corporate group to continue to provide
Our Services to you.
If you do not want to receive marketing offers from us, please
tell us by emailing info@nexusbp.com
We will ensure each
electronic message we send (e.g. by e-mail, SMS etc.) includes a method that
enables you to tell us you do not want to receive future electronic marketing
material.
● NTA requires all staff to keep Personal Information confidential.
● NTA takes all reasonable steps to protect the physical security of information and to prevent unauthorised access such as restricted access to records, passwords and firewall.
● We strive to ensure the security, integrity and privacy of Personal Information submitted to our website. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure and you acknowledge and accept this risk when accessing and using our website.
● We will endeavour to take reasonable commercial steps to protect Personal Information you provide us in relation to your use of the website and ensure its security on our systems.
● Our employees and any third parties who provide Services are obliged to respect the confidentially of any Personal Information held by us. However we will not be held responsible for any loss or damage which is directly or indirectly caused by unauthorised access to your Personal Information.
● Our web servers store the IP address of users that access and use our website. We use IP addresses to assist the diagnosis of problems or support issues with our website and to analyse the usage and traffic of the website. This information is gathered in an aggregated and de-identified format which cannot be attributed to an individual user.
It is possible that NTA
will change their privacy policy from time to time. Any changes will be posted on our website.
We will provide
reasonable access to you for your Personal Information. There may be a fee but we will advise you of
the amount of the fee in advance.
In
the event that you have a complaint about the manner in which your Personal
Information has been used, please refer the complaint to us. Your complaint
will be investigated on an in-house basis by a person not directly involved
with your matter. Please email info@nexusbp.com
In the event that you are still not satisfied, we will
advise you of further complaint resolution processes.
